Privacy Policy
We (“Remados.com”, “we”, “our”, “us”) respect the privacy rights of its visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with.
If you are under 18, we require that you inform a parent or guardian about Remados.com’ The Sites and their contents are not targeted to minors and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our Site. If a minor has provided us with personal information without guardian consent, guardian should contact our Legal Department or inform us at support@remados.com.
It is mandatory to require your consent to the Privacy Policy and Terms and Conditions before registering with Remados.com
This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and Remados.com is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
Remados.com collects personal information in several ways when you place an Enquiry/Product List for a service offered by Remados.com. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name,company name email address, phone numbers, home address, so that we can process and fulfill your order.
Additionally we may also obtain information as a result of authentication or identity checks. These details allow us to process your Enquiry/Product Listing and to let you know the status of your order.
HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH
We may use your personal information for the processing of Enquiry/Product Listing .
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences.
we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.
We may also telephone or email you to discuss account details or for market or service research.
DISCLOSURE OF PERSONAL DATA
User(s) agrees that Remados.com may disclose & transfer User’s Personal Data to third party service providers/affiliated companies and/or designated Service Providers that are providing Users with different services including but not limited to products posting, payment services, authentication and verification services, logistics services, Inspection Services, Custom Clearance Services. These Service Providers are under a duty of confidentiality to Remados.com & are only permitted to use Users Personal Data in connection with the purposes specified herein above.
When necessary Remados.com may also disclose and transfer User’s Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations.
Any Personal Data supplied by User(s) will be retained by Remados.com & will be accessible by our employees or any Service Providers engaged by Remados.com.. All Voluntary Information may be made publicly available on the Platform and therefore accessible by any internet user. Any Voluntary Information that User disclose to Remados.com becomes public information & User relinquish any proprietary rights in such information.
RIGHT TO UDATE PERSONAL DATA
User have the right to access the personal information held by Remados.com Website or App and to request updating or correcting the information under the applicable laws
COOKIES
Remados.com use cookies to identify User and enable Remados.com to access User’s Registration Information or Account Information so User do not have to re-enter it. Remados.com uses cookies to store specific information about User(s) and track User(s) visits to the Sites. If User do not erase the cookie, and use the same device to access the Platform, our services will be notified of User visit to the Platform & in turn Remados.com may have knowledge of User visit and the pattern of User’s usage.
SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. For users of the Sites, your Registration Information and Account Information can be viewed and edited through your account, which is protected by a password. We recommend that you do not tell your password to anyone. Our personnel will never ask you for your password in an phone call or in an email. If you share a computer with others, you should not choose to save your log-in information on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session
GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 & rules made there under, contact details of the Grievance Officer are provided below:
Customer Service
Email: support@remados.com